Editor, Daily Nexus,

In reply to “Tipping for All Hard-Workers, Please”, Daily Nexus, Oct. 30, 2006, Adam, I’ll tell you why I don’t tip those UPS workers! One time I was in dire need of a textbook and so I paid to have it shipped to me overnight. A whole week later, it finally arrived. The driver’s lame excuse was that he couldn’t find my address and it was only after calling UPS every single day and giving them more and more explicit directions that he finally found it. He couldn’t see what was right in front of him!

The problem in American society is not that we are too selective when it comes to tipping, but that we feel obliged to tip even when we get crummy service. Tips should be reserved for those workers who go above and beyond the call of duty. In fact, I think there should be an anti-tip. I deserve to get paid for my patronage, whenever my pizza arrives two hours late, my order is mysteriously misplaced or the customer service representative forgets to call me back. Whatever happened to the notion of “the customer is always right?”

MARK MCCARTIN-LIM

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